The spring on his overhead door broke and he could not open it. Time was of the essence, so to speak, as the customer had an important appointment later that day and needed to get their car out.
Our team arrived at the scene and immediately set to work securing the door on ladders and carefully removing the broken torsion spring. We then installed the new spring, adjusted its tension so that it matched the weight of the door, and tested the system's functionality to ensure it could work with no issues again.
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* $29 service call - deducted from the service
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